Vodafone are a leading mobile communications supplier, operating worldwide in over 26 different countries.
Vodafone, needed to manage their unique records management process across hundreds of sites throughout the UK. A new and effective system was required, to track and manage over 90,000 archive boxes, and the activity surrounding them. Interfacing with records management (including O'Neil's software) was also a key requirement.
We held a thorough requirements analysis and process mapping session with key Vodafone stakeholders, to identify waste in the existing process and to determine the new design. Using time-tested document management software modules, we tailored them to the specific needs of the client.
By streamlining the process and maximising efficiency we saved them £400K over 2 years.
We appointed Switchstance to develop and implement a new front-end archiving solution, working to very tight timescales. They were an excellent supplier to work with; dedicated, worked tirelessly on the project, whilst proactively resolving issues and offering solutions.
The system was delivered on time and under budget. I’d certainly recommend them to other clients
Nic Thompson, Vodafone Supply Chain